FAQs: Shipping and Delivery
What areas do you currently serve?
We are now serving orders NATIONWIDE.
How do I know if you received my order?
All successfully placed orders are verified within 24 hours. An SMS/Email confirmation will be sent to confirm your orders.
Is there a shipping fee?
- For Metro Manila, select Rizal areas, Bacoor, Imus and Dasmariñas Cavite, San Fernando, Mabalacat and Angeles Pampanga, Bauan, San Pascual and Batangas City, delivery is FREE for orders P1,499 and up, otherwise, we charge a standard rate of P50 only.
- For provincial areas, delivery is FREE for orders P2,499 and up, otherwise, we charge a standard rate of P88 only.
- For same day delivery, we charge a standard rate of P75 for orders below P1,499.
- Note: Additional fee will be charged for bulky items regardless of the order amount.
How long before my orders get delivered?
Standard shipping
- Metro Manila and select Rizal areas – 1 to 3 days lead time
- Provincial areas – 3 to 14 days lead time
Same day delivery
- Applicable to Metro Manila, select Rizal areas, Angeles, Mabalacat, San Fernando Pampanga and Imus, Dasmariñas and Bacoor Cavite only
- Orders placed until 5:00 PM will be delivered on the same day
- SMS notification will be sent once order is about to be delivered
- Payment methods available are bank deposit, BDO bills payment, online credit/debit card and GCash payments only.
- COD is not applicable as of the moment for same day delivery.
- Note: Same day delivery option is automatically deactivated on the site after the 5:00 PM and will be activated by 12 midnight.
Disclaimer: Delivery lead time and cutoff may change during sale periods or when there is a surge in order or inclement weather.
List of serviceable areas in Rizal that will qualify for our Standard Shipping rate and Same Day Delivery: